Visitor services are among the strongest marketing and communications tools –
You might consider our services in this area for any of the following reasons:
- You want to open your company, institution or production site to visitors and experts in order to increase your company’s transparency and improve your customer and public relations.
- You’re planning or managing a campus or other areaith various neighbors, and want to increase your public profile.
- You want to communicate the strengths and potentials of your city or region to potential investors.
- You’ve already had numerous requests from industry professionals or other visitors, and want to find new ways to serve this population in a professionally appropriate and resource-efficient manner.
- You want and need to focus on your core business.
We’ll design a visitor service appropriate to your corporate strategy, or restructure an existing service. Either can be maintained internally or externally, at your request.
Elements of our service include:
- Situation analysis, survey of current operations
- Analysis of needs and goals
- Comparison of internal and external opportunities
- Development of solutions and concrete measures
- Implementation of measures and concepts
- Service implementation
- Functionality monitoring
Accompanying communication measures:
- Creation and integration of a virtual tour for your website
- Design and creation of showrooms, display boards and visitor-guidance systems
- Communication through your social media channels, or development of these channels
- Information brochures and other print and online documents